These general terms and conditions apply to the use of the website and the services offered by Pawsitive Balance. By using our website and services you agree to these terms and conditions. Please read these terms and conditions carefully before using our website or purchasing our services.

1. Services

Pawsitive Balance offers various services, including dog training, behavioral therapy, dog workshops, lectures and providing advice. These services are performed by qualified professionals with experience working with dogs.

2. Appointments and Bookings

Appointments for services can be made online via our website or by telephone.Bookings are subject to availability and will be confirmed by Pawsitive Balance.Clients must arrive on time for appointments. Late arrival may result in a shortened session or cancellation, with no refund of payment.

3. Payments

Payments for services are to be made according to the rates stated on our website or as agreed during the booking process. Payments can be made via the payment methods available on our website or in cash at the location of service. All prices include taxes unless stated otherwise.

4. Cancellations and Refunds

Cancellations must be made at least 24 hours in advance of the scheduled appointment to qualify for a full refund. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee. In the event of a no-show, the full fee will be charged charged without refund.

5. Liability

Pawsitive Balance will make reasonable efforts to perform the services offered with care and professionalism. Customers are responsible for the behavior and safety of their dog(s) during Pawsitive Balance's services. Pawsitive Balance is not liable for any damage or injury caused by the behavior of the customer's dog(s).

6. Intellectual Property

All content on our website, including but not limited to text, images, logos, and videos, is the property of Pawsitive Balance and is protected by copyright and other intellectual property laws.

7. Changes

Pawsitive Balance reserves the right to change these terms and conditions at any time. Any changes will take effect as soon as they are published on our website.

By using our website and services you agree to these terms and conditions. If you have any questions about these terms, please feel free to contact us.